Support

Contact us

For sign-in issues, access requests, billing, or technical questions, reach our support team. Please include your user ID and a brief description of the issue so we can help faster.

Common questions

I forgot my password.

Passwords are managed by your organization’s administrator. Contact your admin or email itsupport@cruxindia.co.in to have it reset.

How do I request access?

Email itsupport@cruxindia.co.in with your name, organization, and the access you need.

A verification or report didn’t load.

Government data sources can occasionally be slow or temporarily unavailable. Retry after a few minutes; if it persists, contact support with the case ID.

Is my data secure?

Case data and uploaded evidence stay within your workspace on access-controlled infrastructure. See our Privacy Policy for details.